IT Technician

Join MRCC, a forward-thinking company based in Evansville, Indiana, dedicated to delivering exceptional technical support solutions in a collaborative and innovative environment. We’re looking for a part-time IT Technician to help maintain and optimize our computer systems and networks, ensuring smooth operations that empower our team to excel. This role offers a unique opportunity for career development in IT support, with hands-on experience and growth potential in a supportive workplace. This position is on-site in Evansville, providing you with direct interaction and teamwork. Key Responsibilities Troubleshoot hardware and software issues promptly, delivering effective solutions to end-users and minimizing downtime. Install, configure, and maintain computer systems, networks, and peripherals to ensure optimal performance and security. Provide technical support via phone, email, and in-person, addressing user inquiries with professionalism and clarity. Assist in network maintenance and monitoring to guarantee maximum uptime and system reliability. Document all issues and resolutions accurately in the IT support ticketing system for efficient tracking and knowledge sharing. Collaborate with IT team members on projects aimed at system improvements and technology upgrades. Participate in staff training sessions to facilitate smooth adoption of new technology systems. What We're Looking For Required: High School Diploma or equivalent with relevant technical experience. 1-2 years of experience in IT support or related technical roles. Proficiency in troubleshooting hardware, software, networking, and installation processes. Familiarity with Windows and macOS operating systems and common software applications. Strong interpersonal and communication skills for effective user support. Preferred: Certifications such as CompTIA A+, Network+, or equivalent. Prior experience in a professional IT support environment. Ability to work independently and as part of a team on IT projects. Willingness to learn and adapt to new technologies and processes. What We Offer Competitive pay at $20 per hour with potential for advancement. Health insurance options to support your well-being. Paid time off to maintain work-life balance. Retirement plan to help you plan for your future. Professional development opportunities including training and certifications. A dynamic, collaborative work environment fostering career growth. Frequently Asked Questions Is this position remote? No, this role requires on-site presence in Evansville, Indiana. What are the typical work hours? This is a part-time position with flexible scheduling options to accommodate your availability. Are certifications mandatory? Certifications like CompTIA A+ or Network+ are preferred but not required; relevant experience is highly valued. What kind of career growth can I expect? MRCC supports career development through training and advancement opportunities within the IT department. How do I apply? Submit your application online via our careers page or contact our HR department directly for more information. What is the company culture like? We foster a supportive, team-oriented environment focused on innovation and continuous improvement. For more information on IT technician roles and industry standards, visit the U.S. Bureau of Labor Statistics . Ready to take the next step in your IT career? Apply today to join MRCC’s dedicated team in Evansville and contribute to our technological success.