Job Seeker Support Specialist – California, Maryland
Published on CazVidat Falcon
Join Falcon in California, Maryland, as a full-time Job Seeker Support Specialist. Help people find opportunities and strengthen their career documents.
Salary
Not provided
Location
California, Maryland, United States
Employment type
Full time
Workplace
Not provided
Job Seeker Support Specialist – California, Maryland
California, Maryland, United States
Job description
Falcon is seeking a Job Seeker Support Specialist in California, Maryland, to help people navigate their job search and connect with employment resources. This full-time, on-site role supports job seekers with personalized guidance, career documents, and information about opportunities suited to their qualifications.
Key Responsibilities
- Learn about job seekers’ employment needs, experience, and career goals.
- Share relevant job opportunity information based on each person’s qualifications.
- Build rapport and trust through clear, supportive communication.
- Help prepare and review resumes and cover letters.
- Follow up with job seekers to track progress and satisfaction.
- Maintain accurate records of conversations and outcomes.
- Participate in team meetings to share effective practices and success stories.
Qualifications
- High school diploma required.
- Strong communication skills and comfort working with people from diverse backgrounds.
- Basic proficiency with software for document preparation and communication.
- Customer service or support experience is a plus.
- Ability to collaborate effectively with a team.
Work Environment
Join Falcon’s collaborative team in California, Maryland. The role offers opportunities for personal and professional growth in a workplace that values innovation, flexibility, and work-life balance. You will report to a team leader and work with colleagues across functions to support job seekers.
Job type: Full-time
Work arrangement: On-site
Location: California, Maryland, United States
Frequently asked questions
Is this position remote or on-site?
This is an on-site position located in California, Maryland.
What kind of education do I need to apply?
You need at least a High School Diploma or equivalent to qualify for this role.
What will my main responsibilities be as a Job Seeker Support Specialist?
You will engage with job seekers to understand their needs, provide tailored job guidance, assist with resumes and cover letters, and maintain records of client interactions.
Do I need prior experience to apply?
Previous experience in customer service or support roles is a plus but not strictly required.
Who will I report to in this role?
You will report to the team leader who provides guidance and support to help you maximize your impact on job seekers.
What kind of work environment can I expect at Falcon?
Falcon offers a modern workplace that promotes flexibility, supports a healthy work-life balance, and values collaboration and innovation.