Junior Account Executive
External job listingat Newfi Lending
Newfi Lending seeks a Junior Account Executive for a trainee role with client support responsibilities and training toward an Inside Account Executive role.
Salary
Not provided
Location
Chandler, United States
Employment type
Full time
Workplace
Not provided
Junior Account Executive
Chandler, United States
Job description
About the role
Newfi Lending is seeking a Junior Account Executive for a trainee position designed to lead to an Inside Account Executive role. Account Manager duties must be performed satisfactorily. Account Executive training will take place during the Junior Account Executive’s tenure, with eventual succession into the Inside Account Executive role at management’s discretion.
Founded in 2014 and headquartered in Emeryville, CA, Newfi Lending is owned by Apollo Global Management. The company offers lending solutions through Wholesale, Correspondent, and Consumer Direct channels.
Responsibilities
- Identify and understand client issues and needs, then escalate them to the appropriate team to finalize a solution.
- Answer inbound phone calls, emails, and chats received by the Wholesale Sales Support team with a positive attitude and provide clients with a timely, memorable experience.
- Identify and escalate each client issue within the prescribed timeframe.
- Clarify client issues and track them in in-house systems.
- Simplify client issues and provide feedback to affected team leaders to improve client service and processes.
Requirements
- Expected requirement: 2 years’ Mortgage...
Key facts
- Job type: full-time.
- The role is designed as training for an Inside Account Executive position.
- The source lists an expected requirement as “2 years’ Mortgage...”
Frequently asked questions
What does the Junior Account Executive role involve?
It is a trainee position designed to lead to an Inside Account Executive role, with Account Manager duties and Account Executive training.
What are the main responsibilities?
The role handles inbound client calls, emails, and chats, clarifies and tracks issues, and escalates them to the appropriate team.
What requirement is listed?
The source lists an expected requirement as “2 years’ Mortgage...”