Kelly Services Customer Service Jobs in Melbourne, FL
Published on CazVidat Farhana Mannan
Apply for full-time Kelly Services customer service jobs in Melbourne, Florida. Earn $35 per hour and grow your career with a supportive team.
Salary
$35 per hour
Location
Melbourne, Florida, United States
Employment type
Full time
Workplace
Not provided
Kelly Services Customer Service Jobs in Melbourne, FL
$35 per hour
Job description
Join Kelly Services, a leader in workforce solutions, as we seek dedicated individuals for full-time customer service roles in Melbourne, Florida. Our team is committed to creating a positive work environment that empowers employees to deliver exceptional customer service while honing their skills in communication and problem-solving. This position offers a competitive hourly wage of $35 per hour, providing an opportunity to make a meaningful impact on our clients and their customers.
Key Responsibilities
- Engage with customers to understand their needs and provide comprehensive support.
- Effectively communicate product information to customers, ensuring clarity and satisfaction.
- Resolve customer inquiries and issues with prompt, efficient solutions.
- Collaborate with team members to enhance the customer experience and streamline processes.
- Maintain accurate records of customer interactions and transactions.
- Participate in team meetings and training sessions to contribute to continuous improvement initiatives.
- Monitor and report on customer feedback to assist in service improvements.
Required and Preferred Qualifications
- High School Diploma or equivalent is required.
- Strong communication skills, both verbal and written.
- Proven experience in customer service roles.
- Excellent problem-solving abilities.
- Familiarity with customer relationship management (CRM) software is a plus.
- 1-2 years of experience in a customer-facing role preferred.
In our team, you will find a supportive structure focused on growth and development. You will report directly to the Customer Service Manager, working alongside a team of dedicated professionals who are passionate about helping others.
Collaboration across various departments is encouraged, as we believe that sharing insights and strategies leads to greater success and innovation.
At Kelly Services, we value your contribution and provide opportunities for career advancement within a dynamic and inclusive workplace.
Frequently asked questions
Is this a remote position or do I need to work on-site?
This is an on-site position located in Melbourne, Florida, as the job is not remote.
How much does this job pay?
The position pays USD 35 per hour.
What kind of experience do I need to apply?
You should have proven experience in customer service roles, preferably 1-2 years in a customer-facing role.
What are the main responsibilities of this customer service role?
You will engage with customers to understand their needs, provide support, communicate product information, resolve inquiries, maintain records, and collaborate with team members to improve service.
What qualifications do I need to be considered for this job?
A high school diploma or equivalent is required, along with strong verbal and written communication skills and excellent problem-solving abilities.
Who will I report to and what is the team environment like?
You will report directly to the Customer Service Manager and work with a supportive team focused on growth, development, and cross-department collaboration.