Legal Billing Systems Support Specialist

Actively seeking a CONTRACT Financial Systems/Accounting Systems Support Analyst for a HYBRID (2 Days in Office) and Contract (6 Months) Position at a Top Global Law Firm. The position requires someone who knows Legal Billing Software like Elite 3E and Aderant, who has worked as a systems support tech to help users and troubleshoot billing issues . This role is helping to cover for a Leave, and is set to run about 6 months.-HOURS: Monday – Friday, Shifts 9 AM - 5:30 PMDURATION: 6 MonthsSCHEDULE | LOCATION: HYBRID (2 Days in Office) | Manhattan, NYHOURLY PAY: $40 - $65/Hr. (Based on Years of Experience)BENEFITS HIGHLIGHTS: Health, Dental, Vision, Commuter, etc.-IDEAL CANDIDATE REQUIREMENTS2+ Years of Experience serving in a Financial Systems Analyst or Billing Systems Support role is REQUIREDExperience with Billing Software: Elite 3E is Preferred, or Aderant/Similar is a PLUS.Experience with, or ability to learn, new software, including SQLExcellent finance transactional processing knowledge gainedExcellent communication and negotiation skills in a service-oriented environment-ROLE RESPONSIBILITIESProvide high-quality and expert financial systems support to our global user communityManage 3E Tech support calls promptlyRecording, monitoring, and escalation of software bugs and issuesManage user expectations in a professional and customer-oriented mannerDaily monitoring and maintenance of the Finance SystemsAssist with the design of functional improvements and provide software testingPerform the 3E month-end and year-end processes (on a rota basis)-Benefits Information:Benefits include medical, dental, vision, retirement, and PTO-Equal Employment Opportunity Statement: SearchPointNY/Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.-Physical Requirements: This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.