MSP Service Desk Engineer

1-3 years of IT helpdesk experience, including 1+ year in an MSP environment.
Experience with PAS/ticketing systems, RMM tools, Microsoft 365, Google Workspace, Active Directory, and Windows/macOS Support.
Knowledge of network, client/server access, workstation troubleshooting, remote access, disaster recovery, and ITIL best practices.
Strong customer service, communication, problem-solving, and analytical skills in an SLA-driven support environment.
Willing to work in US Pacific time zone.
A current resident of the Philippines and legally perform work from there.
For details and applications, visit or email us at: [email protected]
Website: https://www.pandoblox.com/careers