Nice EngineerDeveloper
External job listingat Exemplarits
Develop Studio scripting in NICE inContact: Design and maintain scripts within the NICE inContact Studio to orchestrate omnichannel customer interactions and call flows. Create LiveVox De...
Salary
Not provided
Location
Plano, United States
Employment type
Contract
Workplace
Not provided
Nice EngineerDeveloper
Plano, United States
Job description
Develop Studio scripting in NICE inContact: Design and maintain scripts within the NICE inContact Studio to orchestrate omnichannel customer interactions and call flows. Create LiveVox Designer scripts: Build and manage custom scripts in LiveVox Designer to manage proactive outreach campaigns. Integrate third party systems: Connect the joint LiveVox NICE CXone platform with external systems like Customer Relationship Management (CRM) tools (e.g., Salesforce), Snowflake, or other enterprise applications. Build custom API integrations: Use LiveVox and NICE APIs to create custom applications, automations, and connections to meet unique business requirements.