OluKai Retail Store Manager - Fort Lauderdale FL

About the role

As the OluKai Retail Store Manager, your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase the perfect OluKai product. You will embody the OluKai brand and lead with Aloha, fostering an exceptional in-store experience while overseeing all aspects of store operations. This new location is set to open in October 2026, and the Store Manager will play a key role in helping to launch and establish the store from the ground up.

Responsibilities

• Manage store financial plans, including revenue and expenses, and achieve or exceed sales goals, KPIs, and profitability metrics.
• Evaluate customer profiles, sales trends, and competitor data to inform product assortment and merchandising decisions.
• Manage inventory flow and restocking, identify stock gaps, and place fill-in orders appropriately.
• Oversee back-of-house operations, daily maintenance, supply needs, POS operations, returns and exchanges, gift card processing, and daily reconciliation.
• Ensure accurate collection and entry of customer and member information.
• Coach and develop a team of product storytellers, maintain seasonal floor sets and visual merchandising standards, and represent the OluKai brand at store and community events.
• Collaborate with Marketing on event content, presentations, and ambassador experiences. Lead and attend all in-store events unless otherwise approved.
• Hire, onboard, and develop retail staff in partnership with HR; motivate the team to approach each shift with energy and Aloha.
• Manage scheduling, shift swaps, and break compliance, and handle conflict resolution.

Requirements

• Proven ability to manage store financial plans, including revenue and expenses.
• Track record of achieving or exceeding sales goals, KPIs, and profitability metrics.
• Strong analytical skills to evaluate customer profiles, sales trends, and competitor data.
• Experience managing inventory flow and restocking processes.
• Expertise in back-of-house operations, daily maintenance, and supply needs.
• Proficiency in POS operations, returns and exchanges, gift card processing, and daily reconciliation.
• Experience in hiring, onboarding, and developing retail staff in partnership with HR.

Key facts

• The new location is set to open in October 2026.
• The Store Manager will help launch and establish the new store from the ground up.
• The role oversees store operations, sales, inventory, merchandising, events, and team development.

Estimated salary

Estimated salary for sales representative in United States: USD 3,200 - 6,450 per month, based on 174 CazVid job posts that state their pay. This is an estimate, not the salary offered.