On-Demand Service Provider – New York City, NY

Alpha Exclusive Talent is officially hiring! Join our team as an On-Demand Service Provider in New York City, New York. This freelance role offers flexible hours and the opportunity to support clients with responsive, high-quality service.

Key Responsibilities

• Engage with clients to understand their needs and provide timely solutions.
• Communicate clearly to support client satisfaction and service quality.
• Troubleshoot and resolve issues promptly to maintain continuity of service.
• Document client interactions and feedback to support ongoing improvements.
• Collaborate with team members and share service insights and best practices.
• Attend periodic team meetings to review performance and growth opportunities.
• Adapt to additional tasks and responsibilities as directed by management.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• At least one year of customer service or related experience.
• Familiarity with customer relationship management (CRM) software is a plus.
• Ability to work independently and manage time effectively.

Compensation and Growth

Compensation is $20,000 per hour. The position offers flexible working hours, professional development and training, and opportunities to expand your role as you gain experience. Join a collaborative, supportive workplace where team members are treated with respect.

This is a freelance, non-remote position based in New York City, NY.