Food Industry Operations Manager – Santo Domingo, Dominican Republic

About the role

AIDOM is seeking a Food Industry Operations Manager in Santo Domingo, Dominican Republic, to lead operational and production activities for its central kitchen and Cinnabon stores. You will help achieve business and financial goals, build engaged teams, drive continuous improvement, and deliver an exceptional guest experience.

Key responsibilities

Store operations and leadership

• Oversee the full operation of all assigned Cinnabon stores.
• Maintain brand standards for operations, product quality, service, and presentation.
• Visit stores regularly to review performance, identify improvement opportunities, and ensure procedures are followed.
• Coordinate the rollout of promotions, marketing campaigns, product launches, and corporate programs.
• Lead action plans based on operational audits and performance reviews.

Production and supply

• Direct central kitchen production to support efficiency, productivity, and quality standards.
• Ensure recipes, product specifications, and brand processes are followed.
• Plan production based on demand and store requirements.
• Maintain timely availability of raw materials, ingredients, and essential supplies.
• Coordinate product distribution to stores to support quality and availability.

Food safety and continuous improvement

• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Promote consistent execution of operating procedures across the central kitchen and stores.
• Identify opportunities to improve workflows, team performance, and the guest experience.

Qualifications

• Relevant experience leading operations in food service, restaurants, food production, or a related industry.
• Experience overseeing multiple locations and/or central kitchen production is valuable.
• Strong leadership, planning, communication, and problem-solving skills.
• Ability to monitor operating standards, product quality, supply needs, and business performance.
• Commitment to food safety and a high-quality guest experience.

Location and work arrangement

This is a full-time, on-site position based in Santo Domingo, Nacional, Dominican Republic. Salary information was not provided.