Airbnb Online Assistant (Part-Time, Remote) – Austin, TX
Published on CazVidat Prohire
Apply for Prohire’s part-time Airbnb Online Assistant job in Austin, TX. Support bookings and guest inquiries remotely with flexible hours and growth.
Salary
Not provided
Location
United States
Employment type
Part time
Workplace
Remote
Airbnb Online Assistant (Part-Time, Remote) – Austin, TX
United States
Job description
Prohire is seeking a part-time Airbnb Online Assistant based in Austin, Texas. This remote-eligible role offers flexible hours in a casual, collaborative hospitality environment. You will support customers throughout their booking experience and help provide responsive, welcoming service.
Key Responsibilities
- Respond promptly to customer inquiries through online platforms.
- Help customers with bookings, changes, and cancellations.
- Work with the marketing team on promotions and guest engagement events.
- Keep accurate records of customer interactions and feedback.
- Share insights and service best practices in team meetings.
- Monitor online forums and social media for feedback and potential issues.
- Participate in training to stay current on company policies and hospitality trends.
Required and Preferred Qualifications
- Strong written and verbal communication skills.
- Ability to collaborate effectively in a team environment.
- Customer service or hospitality experience preferred.
- Familiarity with online booking systems and tools is a plus.
- One to two years of similar experience is preferred, but not required.
- A customer service or hospitality management certification is relevant.
Schedule and Work Environment
This is a part-time position with flexible hours and remote work eligibility. Prohire values teamwork, open communication, diversity, innovation, and professional growth. Compensation details were not provided.
Frequently asked questions
Is this position remote or on-site?
This is an on-site position based in Austin, Texas.
What kind of experience do I need for this role?
Prior experience in customer service or a related field is preferred but not required; 1-2 years in a similar role is also preferred.
What are the main responsibilities of this job?
You will respond to customer inquiries, assist with bookings and cancellations, collaborate with marketing, maintain records, monitor feedback, and participate in team meetings.
Is this a full-time or part-time job?
This is a part-time position with flexible hours.
Are there opportunities to grow in this role?
Yes, the company offers numerous growth opportunities to enhance your skills and progress in your career.