Part-Time Customer Service Associate in Malatia-Sebastia, Yerevan
Published on CazVidat Md Monirul Islam
Apply for the Part-Time Customer Service Associate role at Md Monirul Islam in Malatia-Sebastia, Yerevan. Competitive pay $750/hr. Join our team today!
Salary
$750 per hour
Location
Malatia-Sebastia, Yerevan, Armenia
Employment type
Part time
Workplace
Not provided
Part-Time Customer Service Associate in Malatia-Sebastia, Yerevan
$750 per hour
Job description
Join Md Monirul Islam as a Part-Time Customer Service Associate in the lively district of Malatia-Sebastia, Yerevan, Armenia! We are a fast-growing company committed to delivering outstanding customer support. This role offers a unique opportunity to enhance customer satisfaction by providing timely, friendly, and professional assistance in a dynamic environment.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers with product details, order processing, and returns while maintaining accurate records.
- Resolve complaints with empathy and professionalism to ensure positive outcomes.
- Manage multiple interactions efficiently through excellent time management.
- Document interactions and customer feedback to support continuous service improvements.
- Collaborate with team members to share knowledge and improve service quality.
- Participate in training sessions to enhance skills and product knowledge.
Required and Preferred Qualifications
- High School Diploma or equivalent education.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Customer service experience preferred but not required.
- Familiarity with CRM software is advantageous.
- Flexibility to work varied hours as needed.
As part of our supportive team, you will report directly to the Customer Service Manager and work closely with sales and logistics departments to ensure a seamless customer experience. We value collaboration and continuous improvement in our service delivery.
Compensation: $750 per hour
Frequently asked questions
Is this position remote or on-site?
This role is on-site in Malatia-Sebastia, Yerevan, and is not remote eligible.
What is the hourly pay for this part-time customer service job?
The compensation is USD 750 per hour for this part-time position.
Do I need prior customer service experience to apply?
Customer service experience is preferred but not required for this role.
What kind of education do I need for this job?
A High School Diploma or equivalent is required to apply for this position.
What will my main responsibilities be as a Customer Service Associate?
You will respond to customer inquiries via phone, email, and chat, assist with product details and order processing, resolve complaints, manage multiple interactions, document feedback, and collaborate with team members.
Will I be working alone or with a team?
You will work within a supportive team environment and report to the Customer Service Manager, collaborating cross-functionally with sales and logistics.