Part-Time Customer Service Team Member – Staten Island, NY

USA is hiring a part-time team member in Staten Island, New York. This in-person role offers flexible work alongside other commitments and the opportunity to support customers and contribute to daily operations.

Pay: $25 per hour

Key Responsibilities

• Respond to customer inquiries and help resolve issues promptly.
• Support daily operations and help maintain smooth workflows and quality service.
• Work with team members to identify ways to improve service efficiency.
• Attend team meetings and share ideas and best practices.
• Maintain accurate records and documentation.
• Support marketing initiatives through social media engagement and outreach.
• Monitor and report customer satisfaction metrics.

Qualifications

• Bachelor’s degree in a relevant field.
• Strong written and verbal communication skills.
• Proficiency with common office software, such as Microsoft Office or Google Workspace.
• Customer service or related experience preferred.
• Ability to work independently and collaboratively.
• Familiarity with social media platforms for professional engagement.
• One to three years of experience in a part-time or similar role is desirable.

Work Environment and Growth

Join a supportive, team-oriented workplace that values open communication and customer experience. USA supports professional development and opportunities for career growth.

Location: Staten Island, NY. This position is not remote.