Part-Time Customer Service & Data Entry Job in East Los Angeles, CA

Join ITQ Solution in East Los Angeles, California, as a part-time team member focused on customer service and data entry. This role is vital in enhancing customer satisfaction and streamlining our business operations. Key Responsibilities Deliver exceptional customer service via multiple communication channels, promptly addressing client inquiries. Accurately perform data entry tasks, maintaining up-to-date and consistent records. Organize and maintain customer databases to ensure data integrity and accessibility. Collaborate with colleagues to improve customer interactions and operational processes. Prepare detailed reports on customer feedback and data entry performance to aid management decisions. Participate actively in team meetings discussing goals, challenges, and customer service insights. Support special projects aimed at enhancing customer experience and workflow efficiency. Required and Preferred Qualifications Bachelor's Degree in a relevant field. Proven customer service experience with a strong client satisfaction focus. Proficiency in data entry and familiarity with common data management software. Excellent organizational skills and meticulous attention to detail. Strong communication skills for effective interaction with customers and team members. Preferred: Experience with CRM systems and data analytics tools. Preferred: 1-2 years of related work experience. Visit The Job and Apply Now