Part-Time Customer Support Assistant – New York City, NY

MD.JAKARIA SHEIKH is hiring a part-time Customer Support Assistant based in New York City, New York. This position offers a flexible, supportive work environment and the opportunity to help improve customer satisfaction and day-to-day operations.

Compensation: $32 per hour
Job type: Part-time
Location: New York City, New York

Key Responsibilities

• Assist clients through multiple communication channels with professional, helpful service.
• Respond to inquiries promptly and manage client communications.
• Document interactions and maintain accurate communication records.
• Collaborate with colleagues on projects that improve operational efficiency and customer satisfaction.
• Attend team meetings to review goals, progress, and improvement strategies.
• Use communication and task-tracking tools to manage deadlines and responsibilities.
• Share knowledge to support training and onboarding of new team members.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Familiarity with common communication software and basic computer applications.
• Customer service or administrative experience preferred.
• Ability to work independently and manage time effectively.
• Reliability and professionalism in a remote work setting.

Work Arrangement

This is a part-time position located in New York City. Although the original posting describes remote work, the role is not marked as remote-eligible. Confirm the work arrangement with the employer before applying. The position may suit candidates seeking to develop their skills while balancing other commitments.