Parts Advisor

North 49 Powersports is currently seeking an energetic candidate to join our team as a Parts Advisor. If you're eager to be part of a winning team, North 49 Powersports is a great place to grow your career.

JOB DESCRIPTION
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Look up parts needed for customers' vehicles
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that the work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
- Order & receive parts as needed
- Perform warranty claims for repairs performed

JOB REQUIREMENTS
- Working knowledge and experience of products, repairs and parts
- Ability to communicate professionally and effectively
- Basic knowledge of computer programs including word processing and database tools
- Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
- Ability to work independently and multi-task
- Exceptional customer service skills based on experience
- Continuing education and knowledge acquisition of the function and repair of newer vehicles

WORK BENEFITS
- Competitive salary
- Group benefits
- Group RSP contribution

Interested candidates must send their resume to Alain Gendron at [email protected].

340 Government Road E, Kapsukasing ON P2N 2Z7
705-335-6858
[email protected]
www.north49powersports.com