Remote Customer Service / Office Assistant - Concord, NH
Published on CazVidat New Found Recruitment
Apply for the part-time Remote Customer Service / Office Assistant role at New Found Recruitment in Concord, NH. Flexible remote work with $21.99/hr pay.
Salary
$22 per year
Location
United States
Employment type
Part time
Workplace
Remote
Remote Customer Service / Office Assistant - Concord, NH
$22 per year
Job description
Join New Found Recruitment as a Remote Customer Service / Office Assistant and play a vital role in delivering exceptional client service from Concord, New Hampshire. This part-time position offers the flexibility of remote work while contributing to our team’s success. Key Responsibilities Respond promptly and courteously to customer inquiries across multiple communication channels. Manage office tasks such as scheduling, data entry, and general administrative support. Build strong client relationships to ensure high customer satisfaction and loyalty. Collaborate with team members to support operational goals and improve processes. Document customer interactions accurately in our system for seamless follow-up. Resolve customer issues efficiently while maintaining professionalism. Participate in team meetings and contribute ideas to enhance customer experience and workflow. Required and Preferred Qualifications High School Diploma or equivalent is required. Excellent verbal and written communication skills. Previous experience in customer service or administrative roles preferred. Proficient with Microsoft Office Suite and Google Workspace. Ability to work independently with a strong customer focus. At least 1 year of customer service experience preferred. At New Found Recruitment, our employees are our greatest asset. We foster a collaborative environment focused on growth and professional development, offering opportunities to expand your skills and advance your career.
Frequently asked questions
Is this job fully remote or do I need to be in Concord, NH?
This is a part-time position based in Concord, New Hampshire, but it offers the flexibility of remote work.
What kind of experience do I need to apply for this role?
You should have a high school diploma or equivalent, and preferably at least 1 year of experience in customer service or administrative roles.
What are the main responsibilities of this job?
You will respond to customer inquiries via phone, email, and chat, manage office tasks like scheduling and data entry, build client relationships, and collaborate with the team to improve service.
How much does this position pay?
The compensation is $21.99 per year for this part-time role.
What skills do I need to be successful in this position?
You should have excellent verbal and written communication skills, be proficient with Microsoft Office Suite and Google Workspace, and be able to work independently while prioritizing customer service.
Are there opportunities for professional development?
Yes, the company fosters a collaborative environment focused on growth and professional development, offering chances to expand your skills and advance your career.