Administrative Data Entry and Customer Service Typist

We are seeking a dedicated and detail-oriented Administrative Data Entry and Customer Service Typist to join our dynamic team in Concord, New Hampshire. As a full-time position within our established company, you will play a crucial role in ensuring efficient data management and delivering exceptional customer service. This role is ideal for individuals who thrive in a professional and inviting work environment, where they can make a tangible impact through their contributions to the organization. Key Responsibilities Perform accurate data entry tasks to maintain updated records in our databases. Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions. Ensure organized filing of documents and reports to facilitate easy access and retrieval. Compile and generate reports based on data analysis to support key business decisions. Collaborate with team members to improve data management processes and efficiencies. Assist with administrative tasks as needed, supporting various departments within the organization. Follow up with customers to ensure their needs are met and gather feedback to enhance our service quality. Required and preferred qualifications High School Diploma required; further education is a plus. Proven experience in data entry and customer service roles, preferably within an administrative environment. Strong proficiency in data entry software and Microsoft Office Suite (Excel, Word, Outlook). Excellent attention to detail and high level of accuracy in completing tasks. Effective communication skills, both written and verbal. Ability to manage time efficiently and prioritize tasks appropriately. 1-2 years of experience in a similar role is preferred. Our team consists of dedicated professionals who are not just colleagues but also collaborators working towards common goals. You will report directly to the Administrative Manager, who oversees your workflow and provides support as needed. Cross-functional collaboration is a key aspect of our workplace, allowing you to liaise with various departments including sales, operations, and finance to ensure seamless service delivery and data integrity. We understand that our employees are our greatest asset, which is why we offer numerous growth opportunities within the company. Our friendly and cooperative company culture encourages both personal and professional development, making it easy for our team members to thrive. Enjoy a modern workplace with benefits that cater to your well-being, including flexible hours and potential for career progression. We support our employees with ongoing training opportunities and a commitment to fostering a learning environment where individuals can enhance their skills and advance within our organization. Join us in making a difference through your expertise and customer-centric approach! if you interested contact us