Remote Data Entry and Customer Service Specialist in Lima, Peru

grupo unipharma eirl is seeking a detail-oriented Remote Data Entry and Customer Service Specialist based in Lima, Peru. This full-time remote role combines accurate data entry with responsive customer support to help strengthen customer satisfaction and operational efficiency.

Key Responsibilities

• Enter and verify data accurately, maintaining a high standard of attention to detail.
• Respond to customer inquiries through multiple channels with a professional, friendly approach.
• Maintain databases and update customer records while protecting data integrity.
• Work with colleagues to resolve customer concerns and provide timely solutions.
• Organize and prioritize tasks to manage workload effectively.
• Use Microsoft Office, especially Excel and Word, to prepare reports and documents.
• Contribute to team projects that improve customer service processes and efficiency.

Required Qualifications

• Associate degree or equivalent educational background.
• Experience in data entry and customer service.
• Fluency in English and Spanish is required.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work independently and collaboratively.
• Effective communication and problem-solving skills.

Work Environment

You will report to the Customer Service Manager and coordinate with data teams. The company’s collaborative, flat team structure supports open communication across departments. This is a full-time remote position located in Lima, Lima Province, Peru.