Remote Data Entry and Customer Service Specialist in Lima, Peru

Grupo Unipharma EIRL is seeking a dedicated and detail-oriented Remote Data Entry and Customer Service Specialist to join our growing team based in Lima, Peru. This full-time remote role is vital in delivering exceptional customer service while maintaining precise data entry to support operational excellence. Key Responsibilities Perform accurate data entry tasks with high attention to detail and accuracy. Respond promptly and professionally to customer inquiries across multiple communication channels. Manage and update customer databases ensuring data integrity and accuracy. Collaborate with team members to resolve customer issues and provide timely solutions. Organize and prioritize workload effectively using strong time management skills. Utilize Microsoft Office tools, especially Excel and Word, to prepare reports and documentation as needed. Participate in team projects to enhance customer service processes and operational efficiency. Required and Preferred Qualifications Associate Degree or equivalent educational background. Proven experience in data entry and customer service roles. Bilingual proficiency in English and Spanish is mandatory. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office Suite, particularly Excel and Word. Ability to work independently and collaboratively within a team environment. Excellent problem-solving skills and effective communication abilities. Join a dynamic, flat-structured team that values open communication, collaboration, and innovation. You will report directly to the Customer Service Manager and work closely with data teams to ensure customer data accuracy and satisfaction.