Remote Insurance Virtual Assistant – Florida City, FL

Ocean VA Solutions is hiring a Remote Insurance Virtual Assistant to support an independent insurance broker serving home and auto insurance clients. This full-time, work-from-home role is suited to an experienced insurance professional with strong communication skills and the ability to work independently.

Responsibilities

• Provide customer support by phone, email, and chat.
• Handle policy changes, mortgage changes, and certificates of insurance.
• Assist customers with policy servicing, including billing, invoices, and account issues.
• Collect information for insurance quotes and run quotes through rating systems.

Requirements

• Prior insurance industry experience is required, with two years of experience preferred, especially in independent insurance and home and auto coverage.
• Bachelor’s degree required.
• Advanced written and spoken English proficiency.
• At least two years of remote work experience.
• Strong written and verbal communication skills.
• Ability to work independently and collaborate as part of a remote team.
• Adaptability, flexibility, and ability to follow established processes.
• Computer and reliable high-speed internet connection.

Position Details

• Job title: Remote Insurance Virtual Assistant
• Employer: Ocean VA Solutions
• Location: Remote; listed in Florida City, Florida
• Schedule: Full time, 40 hours per week
• Weekends off; no extra hours.
• Pay: $4 per hour

Application Questions

• Do you have a computer and a reliable internet connection?
• Have you submitted your resume in English?
• Are you currently in school? Candidates currently in school are not hired for this role.
• Do you have a bachelor’s degree?

Submit your English-language resume to apply for this remote insurance support position.