Resource Navigator

Company Description Daystar Life, Inc. is a nonprofit organization committed to providing essential resources and support to individuals and families in need across the community. Services include food assistance, financial aid, clothing, resources, and educational programs aimed at preventing homelessness and promoting long-term stability. The organization focuses on empowering people toward self-sufficiency through compassionate, client-centered support. Daystar Life, Inc. collaborates with community partners and volunteers to serve as a trusted lifeline for those facing hardship. Team members join a mission-driven environment where their work has a direct impact on the lives of neighbors in need.Role Description The Resource Navigator is a part-time role based in St. Petersburg, FL. Up to 20 hours per week. This role guides individuals and families through available services, helping them access support, resources, and benefits. Day-to-day responsibilities include conducting intake assessments, identifying needs, and connecting clients to internal and external resources and educational opportunities. The Resource Navigator will coordinate referrals, maintain accurate case records, follow up with clients to monitor progress, and support program outreach within the community. This role also involves collaborating with staff, volunteers, and partner agencies, and may include light administrative tasks such as data entry, scheduling appointments, and assisting with resource materials.Hours are 2-7 Tuesday and Wednesdays and Satuday 9-1 plus flexibility to attend up to 5 hours of community events and programs. Pay is $20/hourQualifications Strong client service skills, including active listening, empathy, and the ability to work respectfully with individuals from diverse backgrounds.Organizational and administrative abilities, such as maintaining detailed records, and using basic office software (e.g., email, spreadsheets, databases).Communication skills, including clear verbal communication, professional writing for emails and documentation, and comfort speaking with clients, partners, and team members.Problem-solving and resource coordination skills, including the ability to assess needs, identify appropriate services, and navigate community systems.Experience or strong interest in social services, nonprofit work, or community outreach; prior work with vulnerable populations is beneficial.Ability to work both independently and collaboratively in a dynamic environment, managing time effectively between on-site and community work.High school diploma or equivalent required; additional education or experience in social work, human services, or a related field is a plus.Bilingual or multilingual abilities are welcomed, especially Spanish and ASL. Applicants should send letter of interest and include relevant experience