Restaurant Service Manager

About the role

Lead their Front-of-House (FOH) team.

Tasks

• Supervise, coach, and inspire FOH staff (servers, hosts, bussers, food runners) during busy shifts.
• Manage seating rotations, waitlists, reservations, and section assignments.
• Work close-by with kitchen leadership on ticket times, oversee to-go/delivery orders, and ensure our food safety and sanitation are top-notch.
• Maximize sales goals, control labor costs, and handle day-to-day POS reconciling, voids, and end-of-day closing procedures.
• Greet guests, handle feedback (on the floor & online), and guarantee a standard of service that keeps them coming back.
• Interview, hire, onboard, and continuously train a front-of-house team.

Requirements

• Bilingual Required (English/Spanish)
• 2–3 years of restaurant supervisory or management experience in high-volume environments.
• A strong, professional presence with a customer-first mindset.
• Solid hands-on experience with POS, shift scheduling, and cash handling.
• ServSafe/Food Handler & TABC/Responsible Alcohol Service certifications (or willing to obtain).

Schedule

• Two consecutive or scheduled weekdays off (Weekends are a must-work, but you get your weekday rest!)
• Availability to work evenings, weeke

Benefits

• Your Birthday Off!
• Meal Plan & Dining Discounts
• Paid Vacation (after one year of service)
• Paid Sick Time

Location

• Dallas, TX