School Support Field Technician -ONSITE Atlanta GA.

JOB DESCRIPTION
Employment Type – CONTRACTThe Client is looking for Citizens/GCCandidate MUST be local to GA

Purpose: The Atlanta Public School System (APS) invites applications for the role of School Support Field Technician. This position focuses on direct, first-line desk-side support at APS schools and administrative sites. Successful candidates will serve as a vital link to teachers, staff, and students, diagnosing and resolving hardware, software, and network issues.
Summary: School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support.
Skills and Qualifications: 3+ years of work experience minimumA+ Certification REQUIREDStrong customer service skillsStrong oral and written communication skillsPrior experience with desk-side and break/fix support is a MUSTPrior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUSTProficient in understanding network infrastructure and wireless supportFamiliarity with ticketing systems (Incident IQ) preferredExperience in an educational environment is a plus
Education/Training: Minimum of an Associate degree (preferred)A+ CertificationMinimum of 3 years of continuous hands-on work experience in IT Field Support, including troubleshooting hardware, software, and network issues.

Best Regards.Bini Skaria,DRS IT Solutions Inc,28175 Haggerty Road,Novi, MI 48377(C) 248-440-7600 EXT-1(F) 248-859-4430Bini Skaria | [email protected]
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