School Support Field Technician -ONSITE

JOB DESCRIPTION
Employment Type – CONTRACTThe Client is looking for Citizens/GCCandidate MUST be local to GA
Summary: School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support.
Skills and Qualifications: 3+ years of work experience minimumA+ Certification REQUIREDStrong customer service skillsStrong oral and written communication skillsPrior experience with desk-side and break/fix support is a MUSTPrior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUSTProficient in understanding network infrastructure and wireless supportFamiliarity with ticketing systems (Incident IQ) preferredExperience in an educational environment is a plus
Education/Training: Minimum of an Associate degree (preferred)A+ CertificationMinimum of 3 years of continuous hands-on work experience in IT Field Support, including troubleshooting hardware, software, and network issues.