Senior Business Analyst – Salesforce

Requirements

• 10–15 Years
• Canada Consultants Only
• 10+ years of Business Analysis experience with Salesforce implementations
• Salesforce Service Cloud, Experience Cloud & Case Management
• Requirements gathering, process engineering & user stories
• Agile, sprint planning & backlog grooming
• UAT strategy, execution & end-user training
• Stakeholder management & change management
• Preferred: Salesforce Agentforce, Generative AI, and public-sector enterprise integrations.

Schedule

• Contract | 3–6 Months
• Onsite

How to apply

• Send your updated resume by email.

Location

• Toronto, ON