Senior Data Analyst/IT & Data Business Analyst

About the role

Support technology and data initiatives within Child Support Services, connecting business stakeholders with technical teams to improve systems, workflows, and data quality.

Tasks

• Gather and document business and technical requirements, user stories, process flows, and acceptance criteria.
• Write SQL queries to analyze, reconcile, and validate data.
• Support data mapping, migration, integration, reporting, and data quality activities.
• Support Salesforce requirements, workflow analysis, configuration validation, testing, and implementation.
• Participate in UAT, defect tracking, production validation, and ongoing system enhancements.

Requirements

• Experience as a Business Analyst, IT Analyst, Data Analyst, or similar role supporting enterprise technology initiatives.
• Strong requirements gathering, process analysis, documentation, and stakeholder management skills.
• Hands-on SQL query development and data validation experience.
• Salesforce business analysis or implementation/enhancement experience.
• Experience with Child Support Services or Child Support Enforcement programs/systems.
• Strong analytical, communication, and problem-solving skills.
• Preferred: Child Support system modernization, data migration/integration, government human services, Agile/Scrum, and Salesforce certifications.

Schedule

• Expected 80% remote, with onsite attendance as needed.
• Schedule is subject to change.
• Contract-to-hire

How to apply

• Send your resume by email.

Location

• Phoenix, AZ - Hybrid
• Phoenix local candidates only