Senior Site Support Engineer – Executive Support

About the role

Support Danaher’s Washington, DC headquarters.

Deliver white-glove technology support to executives, Vice Presidents, senior leaders, Board members, and other key stakeholders.

Tasks

• Provide personalized, responsive, and discreet IT support to executives and senior leadership.
• Troubleshoot complex Level 1 and Level 2 hardware, software, connectivity, endpoint, and collaboration issues.
• Support Microsoft 365, Teams, Outlook, OneDrive, SharePoint, Windows, macOS, mobile devices, and peripherals.
• Ensure conference rooms and AV systems are ready for Board meetings, leadership sessions, town halls, earnings calls, and other high-profile events.
• Manage incidents and service requests through ServiceNow, maintaining ownership through final resolution.
• Support endpoint provisioning, device lifecycle management, IT asset inventory, and vendor coordination.
• Collaborate with cross-functional technology teams to resolve issues and continuously improve the end-user experience.

Requirements

• Bachelor’s degree in IT, Computer Science, Information Systems, or a related field, or equivalent professional experience.
• 5+ years of experience in onsite IT support, desktop engineering, digital workplace services, or IT service managemen

Schedule

• 1099 Independent Contractor
• Full-time
• Onsite

Location

• Washington, DC Headquarters