Service Advisor

We are adding to our team !!!!
We are looking for a Service Advisor to join our Cedar Falls team. This position will work closely with our current Service Advisor to provide excellent customer service and help ensure the service department operates smoothly and efficiently.

The ideal candidate is personable, organized, dependable, and comfortable communicating with customers and technicians.

Responsibilities include:
Greet customers and understand their vehicle service needs
Write and manage repair orders
Communicate recommended services and repairs to customers
Provide customers with updates on the status of their vehicles
Work closely with technicians and the current Service Advisor
Review completed work and explain repairs to customers
Help schedule appointments and coordinate workflow
Maintain accurate customer and vehicle records
Provide a positive, professional customer experience

Qualifications:
Previous automotive service or customer service experience preferred
Strong communication and organizational skills
Ability to work well as part of a team
Professional, friendly, and dependable attitude
Ability to multitask in a fast-paced environment
Automotive knowledge is a plus
This is a great opportunity for someone looking to grow within the automotive service industry.

To Apply:
Please