Collections Supervisor – Guatemala City, Guatemala
Published on CazVidat TÚ EMPLEO GT
Lead a collections team as a full-time Collections Supervisor in Guatemala City. Apply your leadership, negotiation, Excel, and account recovery skills.
Salary
Not provided
Location
Guatemala City, Guatemala, Guatemala
Employment type
Full time
Workplace
Not provided
Collections Supervisor – Guatemala City, Guatemala
Guatemala City, Guatemala, Guatemala
Job description
TÚ EMPLEO GT is hiring a Collections Supervisor for an on-site, full-time role in La Floresta, Guatemala City, Guatemala. Join a growing financial solutions company and lead a collections team focused on effective account recovery, strong results, and excellent customer service.
Key Responsibilities
- Supervise and guide the collections team, setting clear goals and performance targets.
- Analyze the effectiveness of current collection strategies and recommend improvements.
- Negotiate with customers to recover overdue accounts.
- Prepare regular collection progress reports and present results to management.
- Coordinate training and professional development for team members.
- Improve collections management processes and promote continuous improvement.
- Build a productive, motivating, and service-oriented team environment.
Requirements and Preferred Qualifications
- Completed high school education.
- At least one year of leadership experience in collections or a related field.
- Demonstrated analytical, negotiation, and team leadership skills.
- Proficiency in Excel and other data management tools.
- Strong communication skills and a results-oriented approach.
- Collections-related certifications are a plus.
Why Join TÚ EMPLEO GT?
Work in a collaborative environment that values professional growth and positive teamwork. This role offers the opportunity to contribute to financial performance while developing your leadership career. TÚ EMPLEO GT is committed to fostering an inclusive and supportive workplace.
Position Details
- Job title: Collections Supervisor
- Location: La Floresta, Guatemala City, Guatemala
- Work arrangement: On-site; not remote
- Employment type: Full-time
Frequently asked questions
Is this position based in Guatemala City or is there an option to work remotely?
This is an on-site position located in Guatemala City, Guatemala, specifically in La Floresta.
What kind of experience do I need to qualify for this Supervisor de Cobro role?
You need at least one year of leadership experience in collections or related areas, along with skills in analysis, negotiation, and team leadership.
What are the main responsibilities of the Supervisor de Cobro?
You will supervise and lead the collections team, analyze collection strategies, negotiate with clients, prepare progress reports, coordinate training, and implement process improvements.
What educational background is required for this job?
A completed high school diploma (Bachillerato finalizado) is required for this position.
Does this role offer opportunities to develop professionally?
Yes, the company emphasizes a growth-oriented work environment and this role offers a unique chance to advance your professional career.
Are there any specific skills or tools I should be proficient in?
Proficiency in Excel and other data management tools is required, along with excellent communication skills and a results-oriented mindset.