Supervisor, Firestone Circulation Services
External job listingat Princeton University
Princeton University Library seeks a Supervisor to oversee Firestone Circulation Services staff, service desk operations, schedules, and patron support.
Salary
Not provided
Location
Princeton, United States
Employment type
Full time
Workplace
Not provided
Supervisor, Firestone Circulation Services
Princeton, United States
Job description
About the role
Princeton University Library (PUL) seeks a Supervisor, Firestone Circulation Services. Reporting to the Manager, Circulation Services, this role oversees staff and services at the busy service desk in Firestone Library.
PUL supports a diverse community of 5,500 undergraduates, 3,100 graduate students, 1,200 faculty members, and visiting scholars. Its staff of more than 300 work in a central library, 9 specialized branches, and 3 storage facilities.
Work schedule: The normal schedule is Monday–Friday, 11:00 a.m.–7:00 p.m., with flexibility required for staffing issues outside the schedule. From September 2026 through December 2026, the schedule is Monday, Tuesday, and Friday, 11:00 a.m.–7:00 p.m., and Wednesday and Thursday, 1:00 p.m.–9:00 p.m.
Responsibilities
- Supervise four regular full-time staff members and oversee 15 student staff when their primary supervisor is unavailable.
- Prepare and maintain manuals and the internal Wiki with policies and procedures.
- Create and revise the weekly desk schedule as needed due to absences or academic calendar changes.
- Remain on call and available to circulation staff and students to answer questions, advise on patron issues, and handle staffing emergencies during evenings and weekends.
- Oversee processing and distribution of Library materials for patrons.
- Charge and discharge books; create, update, and terminate patron records; and collect and record fees.
- Discuss and interpret Library policy concerning loans, fines and fees, claim returns, and billing.
- Manage payment of daily fines and fees.
- Provide basic assistance with the Library catalog, E-Resources, website, and locating Library materials.
- Maintain responsibility for departmental email accounts.
Key facts
- Normal schedule: Monday–Friday, 11:00 a.m.–7:00 p.m., with flexibility for staffing issues outside the schedule.
- September–December 2026 schedule includes 11:00 a.m.–7:00 p.m. Monday, Tuesday, and Friday, and 1:00 p.m.–9:00 p.m. Wednesday and Thursday.
- Supervises four regular full-time staff and oversees 15 student staff when their primary supervisor is unavailable.
Frequently asked questions
What does the role involve?
It oversees staff and services at the Firestone Library circulation service desk, including patron support and circulation operations.
What is the work schedule?
The normal schedule is Monday–Friday, 11:00 a.m.–7:00 p.m., with flexibility required for staffing issues outside the schedule. A different schedule applies from September through December 2026.
How many staff members does the role supervise?
The role supervises four regular full-time staff and oversees 15 student staff when their primary supervisor is unavailable.