Part-Time Support & Communication Specialist – Gurugram
Published on CazVidat Veer hanuman enterprise
Join Veer hanuman enterprise as a part-time Support & Communication Specialist in Gurugram. Help customers by phone, email, and chat in a remote-eligible role.
Salary
Not provided
Location
India
Employment type
Part time
Workplace
Remote
Part-Time Support & Communication Specialist – Gurugram
India
Job description
Veer hanuman enterprise is hiring a part-time Support & Communication Specialist in Gurugram, Haryana, India. This remote-eligible role is suited to a friendly, motivated communicator who enjoys helping customers and improving their experience. The position is part-time; compensation details were not provided.
Key Responsibilities
- Support customers by phone, email, and chat.
- Answer questions, troubleshoot issues, and resolve customer concerns promptly and professionally.
- Understand customer needs and help improve their experience with the company’s services.
- Maintain accurate records of customer interactions and feedback.
- Work with teammates to deliver consistent communication and service.
- Participate in training to build product knowledge and customer service skills.
- Share ideas in team discussions to improve customer engagement and satisfaction.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication skills.
- Customer service experience or experience in a similar role is beneficial; no specific number of years is required.
- Ability to work independently and collaboratively.
- Friendly, engaging manner and a genuine interest in helping people.
- Familiarity with customer support software and tools is a plus.
Position Details
- Employer: Veer hanuman enterprise
- Job type: Part-time
- Location: Gurugram, Haryana, India
- Remote eligibility: Remote-eligible; confirm work arrangements with the employer.
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Frequently asked questions
Is this position remote or on-site?
This is a remote-eligible position based in Gurugram, Haryana, India.
What type of employment is this role?
This is a part-time role.
What qualifications do I need to apply?
You need a High School Diploma or equivalent, strong verbal and written communication skills, and preferably some experience in customer service or similar roles.
What will my main responsibilities be?
You will provide customer support via phone, email, and chat, assist with inquiries and troubleshooting, maintain records, and collaborate with the team to improve service quality.
Do I need experience with any specific software?
Familiarity with customer support software is a plus but not strictly required.
Will I receive training for this role?
Yes, you will participate in ongoing training to improve product knowledge and customer service skills.