What does the Team Leader do?

The role leads and coaches team members, monitors productivity, quality, attendance, and KPIs, and coordinates with Operations, Quality, Training, and HR.

What qualifications are required?

The listing asks for 2–5 years of related operations experience and at least 2 years of leadership experience preferred. It also lists coaching, performance management, English communication, analytical and problem-solving skills, and Excel or Google Sheets knowledge.

Team Leader - EDJ Data

External job listingat TGS BPO Incorporated

Team Leader - EDJ Data at TGS BPO Incorporated. Lead and coach data operations, monitor performance, and coordinate with other teams.

External source - not verified17 hours agoOpen until: Jan 3, 2027

Salary

Not provided

Location

Tuburan, Philippines

Employment type

Full time

Workplace

Not provided

Team Leader - EDJ Data

Tuburan, Philippines

Job description

About the role

TGS BPO Incorporated is looking for a Team Leader to lead and coach its data operations team.

Responsibilities

Lead and coach team members to meet performance targets.
Monitor productivity, quality, attendance, and KPIs.
Conduct team huddles, one-on-one coaching, and performance reviews.
Identify performance gaps and implement action plans.
Coordinate with Operations, Quality, Training, and HR.

Requirements

2–5 years of BPO, call center, data processing, customer service, or related operations experience.
At least 2 years of Team Leader, Supervisor, SME, or equivalent leadership experience preferred.
Proven experience in team management, coaching, and performance management.
Strong English communication skills and strong analytical and problem-solving skills.
Knowledge of Microsoft Excel or Google Sheets.
Willing to work shifting schedules, weekends, and holidays.

Benefits

Health Insurance.
Additional Leave.
Company Events.
Opportunities for Promotion.
Pay Raise.

How to apply

Apply directly on CazVid.

Key facts

Employment type: Regular.
Work schedule: Shifting schedule, including weekends and holidays.
Requires 2–5 years of related operations experience and at least 2 years of leadership experience preferred.
Benefits include health insurance, additional leave, company events, promotion opportunities, and pay raise.

Is this your job posting?

Claim it for free and receive video applications on CazVid.

Frequently asked questions

What does the Team Leader do?
The role leads and coaches team members, monitors productivity, quality, attendance, and KPIs, and coordinates with Operations, Quality, Training, and HR.
What qualifications are required?
The listing asks for 2–5 years of related operations experience and at least 2 years of leadership experience preferred. It also lists coaching, performance management, English communication, analytical and problem-solving skills, and Excel or Google Sheets knowledge.
How can I apply?
Apply directly on CazVid.