Technical Program Manager

Tasks

• Own end-to-end execution of Conversational AI and GenAI initiatives, from ideation to production launch.
• Translate product roadmaps and business priorities into structured program plans and measurable milestones.
• Collaborate with Product, Engineering, Architecture, Data/AI, CRM, and business teams.
• Coordinate the development and deployment of LLM-powered conversational AI solutions.
• Manage dependencies, risks, issues, blockers, scope changes, and critical paths.
• Drive Agile ceremonies, technical discussions, release planning, and delivery governance.
• Oversee development, testing, UAT, deployment, and post-launch monitoring.
• Provide leadership with clear visibility into progress, risks, decisions, and delivery outcomes.
• Support strategic technology roadmaps across Conversational AI, GenAI, customer insights, and CRM.
• Ensure accountability, stakeholder alignment, and predictable program delivery.

Requirements

• Technical Program Management / Technical Project Management
• Conversational AI & Generative AI program delivery
• Large Language Models (LLMs) and AI-powered solutions
• Agile / Scrum methodologies & SDLC
• Product roadmaps, milestones & release management

Schedule

• Contract

Location

• Las Vegas, NV