Technician for Jio Airfiber Installation in Lucknow, Uttar Pradesh

Join Aroma Technologies as a Technician for Jio Airfiber Installation in Lucknow, Uttar Pradesh. Play a vital role in delivering reliable internet connectivity by installing and troubleshooting Jio Airfiber services at customer locations. This full-time position offers a collaborative work environment and the chance to enhance customer satisfaction through expert technical support.

Key Responsibilities

• Install Jio Airfiber services ensuring top-quality workmanship and customer satisfaction.
• Troubleshoot and resolve technical issues during installations or reported by customers promptly.
• Deliver excellent customer service with clear and professional communication.
• Efficiently manage time to complete multiple installations or service calls daily.
• Maintain detailed records of installations, service requests, and customer interactions.
• Work closely with team members to share knowledge and improve service quality.
• Stay informed about product updates and advanced troubleshooting techniques.

Required and Preferred Qualifications

• High School Diploma or equivalent is required.
• Experience in telecommunications equipment installation and troubleshooting is preferred.
• Strong communication and customer service skills.
• Technical support experience is a plus.
• Ability to prioritize tasks and manage time effectively.
• Familiarity with network configuration and internet services is advantageous.
• Previous experience in a similar technician role is preferred but not mandatory.

At Aroma Technologies, you will be part of a skilled and supportive team dedicated to delivering innovative connectivity solutions. This role is based in Lucknow and requires on-site presence. The monthly salary for this position is ₹13000.