Telecaller Job in Kochi, Kerala at Candous International

Join Candous International as a Telecaller in Kochi, Kerala. Engage with customers, understand their needs, and provide tailored solutions in a supportive and innovative environment. Play a key role in driving our mission forward while growing your career. Key Responsibilities Initiate outbound calls to potential customers to introduce products and services. Listen actively to understand customer needs and respond to inquiries effectively. Maintain accurate records of all interactions using CRM software. Follow up on leads from various channels to maximize conversion rates. Collaborate with the sales team to ensure smooth client transitions. Meet daily and monthly targets for call volume and sales conversions. Provide feedback on marketing strategies to improve customer outreach. Required and Preferred Qualifications Bachelor's degree in any discipline. Excellent communication and interpersonal skills. Proficiency in English; additional language skills are a plus. Familiarity with CRM software and Microsoft Office Suite. Previous telecalling or customer service experience preferred. Strong problem-solving skills and ability to work under pressure. Minimum 1 year of relevant experience preferred. At Candous International, we promote a culture of achievement and continuous improvement. As a Telecaller, you will benefit from training programs, mentorship, and a modern workplace that supports work-life balance. Join us to advance your career in a dynamic and rewarding environment.