Telecalling Team Leader & Office Assistant Job in Tiruppur, TN

Join Jeyakumar in Tiruppur, Tamil Nadu as a Telecalling Team Leader & Office Assistant. This full-time position offers a collaborative work environment focused on growth and customer engagement. Key Responsibilities Lead and motivate the telecalling team to meet and exceed performance goals. Manage daily telecalling operations, assign tasks, and monitor productivity. Conduct training sessions to improve communication skills and product knowledge. Analyze call metrics to enhance team effectiveness and implement improvements. Assist with customer inquiries and resolve issues to boost client satisfaction. Maintain detailed records of team activities and performance reports. Collaborate with other departments to align telecalling efforts with company objectives. Required and Preferred Qualifications Bachelor's Degree in any discipline. Proven leadership experience in telecalling or customer service roles. Strong skills in social media management, teamwork, time management, and multitasking. Experience with CRM software and telecalling tools is advantageous. Minimum 2 years of relevant experience preferred. You will report directly to the Operations Manager and work closely with cross-functional teams to improve outreach strategies. This role is based in Tiruppur and is not eligible for remote work. Salary: ₹15,000 per month