Telecalling Team Leader & Office Assistant Job in Tiruppur, Tamil Nadu
Published on CazVidat Jeyakumar
Apply for Telecalling Team Leader & Office Assistant at Jeyakumar in Tiruppur, Tamil Nadu. Full-time role with ₹15,000/month salary. Lead and support telecallin
Salary
₹15,000 per month
Location
Tiruppur, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Telecalling Team Leader & Office Assistant Job in Tiruppur, Tamil Nadu
₹15,000 per month
Job description
Join Jeyakumar as a Telecalling Team Leader & Office Assistant in Tiruppur, Tamil Nadu. This full-time position offers an exciting opportunity to lead a telecalling team and support office operations within a collaborative and growth-oriented environment.
Key Responsibilities
- Lead, motivate, and manage the telecalling team to achieve performance targets.
- Oversee daily telecalling activities including task assignment and productivity monitoring.
- Conduct training sessions for new hires focusing on communication and product knowledge.
- Analyze call metrics to evaluate team performance and implement improvements.
- Assist with customer inquiries and resolve issues to boost client satisfaction.
- Maintain organized records and performance reports for management review.
- Collaborate with other departments to align telecalling efforts with company objectives.
Required and Preferred Qualifications
- Bachelor's Degree in any discipline.
- Proven leadership experience in telecalling or customer service roles.
- Strong skills in social media management, teamwork, time management, and multitasking.
- Experience with CRM software and telecalling tools is advantageous.
- Minimum 2 years of relevant experience preferred.
Reporting directly to the Operations Manager, you will play a vital role in enhancing customer engagement and supporting strategic initiatives. Join a passionate team focused on collaboration and professional growth.
Location: Tiruppur, Tamil Nadu, India
Employment Type: Full-time
Salary: ₹15,000 per month
Frequently asked questions
Is this job position remote or on-site?
This role is based in Tiruppur, Tamil Nadu and is not eligible for remote work.
What is the monthly salary for this Telecalling Team Leader & Office Assistant position?
The salary for this position is INR 15,000 per month.
What kind of experience do I need to apply for this job?
You should have proven leadership experience in telecalling or customer service roles, with a minimum of 2 years of relevant experience preferred.
What are the main responsibilities of this role?
You will lead and motivate the telecalling team, manage daily operations, conduct training sessions, analyze call metrics, assist with customer inquiries, maintain records, and collaborate with other departments.
Do I need any specific educational qualifications for this job?
A Bachelor's Degree in any discipline is required for this position.
Will I be working with other teams or departments?
Yes, you will work closely with cross-functional teams and report directly to the Operations Manager to improve outreach strategies.