Telecalling Team Leader & Office Assistant in Tiruppur
Published on CazVidat Jeyakumar
Lead telecalling operations and support office activities at Jeyakumar in Tiruppur. Full-time role with a salary of 15000 per month. Apply today.
Salary
₹15,000 per month
Location
Tiruppur, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Telecalling Team Leader & Office Assistant in Tiruppur
₹15,000 per month
Job description
Jeyakumar is hiring a full-time Telecalling Team Leader & Office Assistant in Tiruppur, Tamil Nadu, India. In this on-site role, you will lead the telecalling team while supporting office operations and customer service. You will report to the Operations Manager and collaborate with other departments to strengthen customer outreach.
Key Responsibilities
- Lead, motivate, and manage the telecalling team to meet performance goals.
- Coordinate daily calling operations, assign tasks, and monitor productivity.
- Train new team members in communication skills and product knowledge.
- Track call metrics, review results, and recommend performance improvements.
- Respond to customer inquiries and help resolve issues.
- Maintain organized team activity records and performance reports.
- Coordinate with other departments to align outreach with company objectives.
- Provide office assistance and support administrative activities as needed.
Qualifications
- Bachelor’s degree in any field.
- Leadership experience in telecalling or customer service.
- Strong social media management, teamwork, time management, and multitasking skills.
- At least 2 years of experience in a similar role is preferred.
- Experience with CRM software and telecalling tools is a plus.
Compensation and Employment
Salary: 15000 per month. This is a full-time, on-site position in Tiruppur, Tamil Nadu, India.
Related Opportunities
- Telecalling Executive
- Acquisition Manager
Frequently asked questions
Is this job position remote or on-site?
This role is based in Tiruppur, Tamil Nadu and is not eligible for remote work.
What is the monthly salary for this Telecalling Team Leader & Office Assistant position?
The salary for this position is INR 15,000 per month.
What kind of experience do I need to apply for this job?
You should have proven leadership experience in telecalling or customer service roles, with a minimum of 2 years of relevant experience preferred.
What are the main responsibilities of this role?
You will lead and motivate the telecalling team, manage daily operations, conduct training sessions, analyze call metrics, assist with customer inquiries, maintain records, and collaborate with other departments.
Do I need any specific educational qualifications for this job?
A Bachelor's Degree in any discipline is required for this position.
Will I be working with other teams or departments?
Yes, you will work closely with cross-functional teams and report directly to the Operations Manager to improve outreach strategies.