Therapy Care Coordinator

Orthopaedic Institute of Dayton in Dayton, OH is currently seeking a Full-Time Therapy Care Coordinator.
Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.
Benefits:We are developing an Elite Physical Therapy team, and our compensation packages reflect this mission:Above Market CompensationComprehensive Benefits Package with Day 1 EligibilityExcellent, Monthly PTO accrual
Responsibilities and Duties:Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information.Obtains revenue by recording and updating financial information; recording and collecting patient charges.Protects patients' rights by maintaining the confidentiality of personal and financial information.Maintains operations by following policies and procedures; reporting needed changes.Contributes to team effort by accomplishing related results as needed.Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.Other duties as assigned.
Minimum Requirements:1-2 years in a medical office environment preferred1-2 years in a physical therapy environment preferredExperience with EMR systems preferredKnowledge and understanding of insurance authorizationsProficient in Microsoft Office & OutlookExcellent Customer Service and Telephone skills
Other Skills Required:Ability to Multi-TaskOrganizedSelf-MotivatedAttention to detail
Job Type: Full-time