Ticketing Staff Job at Kolkata Airport - JOOM VISTA

Join JOOM VISTA as Ticketing Staff at Kolkata Airport, West Bengal, India. This full-time role offers a dynamic work environment in the aviation sector, focusing on delivering excellent passenger service and operational efficiency.

Key Responsibilities

• Assist passengers with ticket purchases, changes, and inquiries efficiently.
• Provide exceptional customer service to ensure a smooth and pleasant travel experience.
• Maintain accurate records of transactions and passenger details.
• Collaborate with team members to handle peak travel periods effectively.
• Resolve customer complaints professionally and patiently.
• Adhere to airport regulations and safety procedures at all times.
• Stay updated on flight schedules and changes to inform passengers promptly.

Required and Preferred Qualifications

• Graduation from a recognized university.
• Strong written and verbal communication skills.
• Previous experience in customer service or ticketing is preferred.
• Familiarity with ticketing software and tools is an advantage.
• Ability to work efficiently in a fast-paced, diverse environment.
• Friendly and professional demeanor.
• Willingness to work flexible hours, including weekends and holidays.

JOOM VISTA offers career growth opportunities within airport operations, a culture of teamwork and integrity, and benefits including health insurance and travel discounts. Professional development through training programs is also provided.