Airport Ticketing Staff Jobs in Kolkata, West Bengal

JOOM VISTA is hiring full-time Ticketing Staff at Kolkata Airport in Kolkata, West Bengal, India. In this customer-facing airport operations role, you will help passengers with ticketing needs and contribute to a smooth travel experience.

Key Responsibilities

• Assist passengers with ticket purchases, changes, and inquiries.
• Deliver courteous, professional customer service.
• Maintain accurate transaction and passenger records.
• Work with colleagues to support passengers during peak travel periods.
• Resolve complaints and issues patiently and professionally.
• Follow airport procedures and regulations for safety and compliance.
• Monitor flight schedules and changes to provide timely information.

Required and Preferred Qualifications

• Graduation from a recognized university.
• Strong written and verbal communication skills.
• Customer service or ticketing experience preferred.
• Familiarity with ticketing software is an advantage.
• Ability to work in a fast-paced environment and serve diverse customers.
• Friendly, professional demeanor.
• Availability to work flexible hours, including weekends and holidays.

Compensation and Benefits

The stated pay is 26000 per month. Benefits include health insurance, travel discounts, and professional development training. Career advancement opportunities are available within airport operations. The workplace values teamwork, integrity, and excellent service.

Position Details

• Employer: JOOM VISTA
• Job type: Full-time
• Location: Kolkata Airport, Kolkata, West Bengal, India
• Work arrangement: On-site