Experienced bilingual agent skilled in customer support, sales, technical troubleshooting, and digital tools, with a strong background in diverse client-facing roles.
Experience in providing technical support and customer service in bilingual environments.
Performed troubleshooting, maintenance, and network setup for computer hardware and software.
Handled sales processes and managed accounts receivable in financial and product environments.
Demonstrated effective communication in bilingual customer support and teaching roles.
Hispanic Teleservices Guadalajara SA de CV
Soporte técnico, servicio al cliente, ventas y cobranza
NR Finance Mexico SA de CV
Servicio al cliente
Grupo Modelo de México S de RL de CV
Servicio al cliente, ventas y cobranza
Administraciones QR Aguascalientes SA de CV
Servicio al cliente
CompuWorld SA de CV
Soluciones en software y hardware, mantenimiento a equipo de cómputo, instalación de redes
PSICOLOGIA ORGANIZACIONAL
PSICOLOGÍA HUMANISTA
BACHILLERATO
SECUNDARIA
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Proficient in Office, Canva, CRM, SAP/ERP for administrative and operational tasks.
