Professional profile
Demonstrated experience with Microsoft Word.
Demonstrated experience with Excel.
Demonstrated experience with MS Tools.
Demonstrated experience with Excellent Customer Service.
Demonstrated experience with Quick Problem Solver.
BOSCH BMW
Efficiently directed customer inquiries to the appropriate departments, ensuring seamless communication and timely resolution of vehicle-related issues.. Opened and tracked service tickets, coordinating with relevant teams for follow-up and resolution to ensure a smooth customer experience.. Demonstrated exceptional professionalism and conflict resolution skills in managing customer complaints, consistently maintaining a calm and composed demeanor.
Acts Retirement-Life Communities
Maintained food safety and sanitation standards to ensure a safe dining experience for residents.. Assisted elderly residents with their meals and dining needs in a timely manner.. Assisted in arranging the dining area and food service, ensuring a smooth and pleasant experience.. Prepared and served a variety of food and drink items to residents in a fast-paced environment.
Teleperformance
Managed incoming calls, assisting customers with their OmniPod diabetes devices.. Updated customer accounts with current information and new service requests.. Provided customers with information on accessories and device maintenance.. Responded to customer inquiries regarding products, services, and company policies.
Honey Baked Ham
Assisted customers in placing orders for holiday hams and related products.. Coordinated shipping arrangements for gift orders to family members across various locations.. Provided expert guidance in helping customers select from the catalog of products.
HIGH SCHOOL DIPLOMA