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Abumbi

Customer Service Representative

Video resume

Customer Service Representative

Contacto

Republic of Cameroon, CM
Abierto a remoto
Disponible en CazVid
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Competencias

Grant Writing

Demonstrated experience with Grant Writing.

Proposal Development

Demonstrated experience with Proposal Development.

Project Management

Demonstrated experience with Project Management.

Research

Demonstrated experience with Research.

Report Writing

Demonstrated experience with Report Writing.

Educacion

Degree, History and International Relations
Diploma, Computer Studies
Certificate, Leadership and Management
Certificate, Entrepreneurship
B.A., History and International Relations
University of Calabar
Completed 2024
Entrepreneurship Development Program
University of Calabar
Completed 2024
Diploma, Computer Science
TICT Nigerian Training Center
Completed 2019
Diploma, Leadership Training & Financial Management
UN Program
Completed 2017

Idiomas

EnglishFluent
FrenchWorking proficiency
BafutNative

Resumen

Customer Service Representative open to new opportunities

Experiencia

Data Agent

MTN Cameroon

Data collection, verification, and entry.. Customer support and accurate handling of information.. Maintaining confidentiality and data accuracy.

Shop Manager

Be Beautiful By Buwah (B4)
Jun 2024 - Present

Manage daily business operations and customer relations.. Monitor stock, sales, and inventory.. Support business growth and administrative activities.

Manager

MANKIS Ltd.
May 2024 - Jun 2025

Coordinated daily operations and administrative activities.. Managed staff, customers, stock, and business records.. Supported strategic planning and business development.

Volunteer

United Nations Volunteers (UNV)

Volunteered in support of the Palestinian Marathon initiative.. Assisted with activities promoting international solidarity, community participation, and humanitarian awareness.. Worked collaboratively with volunteers and participants in an international environment.

Data Agent

MTN Cameroon, Akwa, Douala
Jan 2025 - Present

Deliver frontline digital customer support using technology-based systems, resolving requests efficiently while maintaining data accuracy under time pressure.. Maintain detailed, error-free customer records across a high volume of daily interactions, supporting service quality and compliance.. Communicate professionally with a highly diverse customer base, adapting tone and approach to de-escalate issues and build trust quickly.

Habilidades

Grant WritingProposal DevelopmentProject ManagementResearchReport Writing
Publicado en CazVid - 27 ago 2026
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