Abumbi - Customer Service Representative

Demonstrated experience with Grant Writing.

Demonstrated experience with Proposal Development.

Demonstrated experience with Project Management.

Demonstrated experience with Research.

Demonstrated experience with Report Writing.

Data collection, verification, and entry.. Customer support and accurate handling of information.. Maintaining confidentiality and data accuracy.

Manage daily business operations and customer relations.. Monitor stock, sales, and inventory.. Support business growth and administrative activities.

Coordinated daily operations and administrative activities.. Managed staff, customers, stock, and business records.. Supported strategic planning and business development.

Volunteered in support of the Palestinian Marathon initiative.. Assisted with activities promoting international solidarity, community participation, and humanitarian awareness.. Worked collaboratively with volunteers and participants in an international environment.

Deliver frontline digital customer support using technology-based systems, resolving requests efficiently while maintaining data accuracy under time pressure.. Maintain detailed, error-free customer records across a high volume of daily interactions, supporting service quality and compliance.. Communicate professionally with a highly diverse customer base, adapting tone and approach to de-escalate issues and build trust quickly.