Dedicated professional with extensive experience in customer service, tech support, sales, and English education. Adept at building client relationships, delivering impactful training, and managing projects with a focus on excellence and client satisfaction.
Exceptional ability to address client needs, resolve issues, and ensure positive customer experiences.
Skilled in managing inbound inquiries, promoting products, and retaining clients through effective communication.
Proficient in delivering clear, engaging presentations and facilitating effective interactions.
Capable of managing multiple stakeholders and coordinating projects via digital platforms efficiently.
TELETECH
Responsible in providing world class customer service and tech support to clients for satellite television service.
DRVIRTUALS
Responsible for answering client inquiries in regards to various health products and setting up orders.. Responsible in retaining clients calling in to cancel due to various reasons and educating clients on how to use the company’s health products.
GEORGAL IDIOMAS
Responsible for imparting English classes to company executives/directors.. Responsible for assisting the Customer Care department in managing classes for the clients.
MADE RENOVATION
Responsible for answering customer inquiries regarding Made Renovation services for bathroom remodeling.. Responsible for coordinating projects with project consultants via Zoom.
Honors Diploma
Advanced Certification in T.E.S.O.L
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