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A

Adrián

Customer Service Specialist with 2 years in Entertainment Industry

Contacto

Bogotá,Bogota D.C.,Colombia
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Expert in addressing customer inquiries and resolving issues effectively.

Bilingual CommunicationAdvanced

Proficient in communicating fluently in English and Spanish, facilitating better customer interactions.

Problem SolvingAdvanced

Skilled in identifying issues and implementing effective solutions promptly.

Technical SupportIntermediate

Capable of troubleshooting technical issues related to services and products.

Educacion

Language Certificate
Smart Academy

Resumen

Dedicated professional with experience in customer service within the entertainment industry and bilingual communication skills.

Logros Clave

  • Successfully resolved customer issues, enhancing overall satisfaction at Faunaticos.
  • Provided professional and friendly service, contributing to repeat business and customer loyalty.
  • Efficiently handled technical and logistical troubleshooting for drivers at Teleperformance.

Experiencia

Entertainment and Customer service area

Faunaticos
2022 - 2023

Solution to customer problems with respect to the services offered.. Friendly and professional attention to customers to ensure their satisfaction.. Support for other areas and equipment, according to the instructions of the boss Immediately.

Bilingual Agent

Teleperformance
2024 - 2023

Handling inbound/outbound calls, chat, or emails professionally and efficiently.. Quickly troubleshooting technical or logistical issues drivers face while on the road.. Building rapport with drivers, showing understanding of their challenges, and ensuring a positive experience.

Habilidades

Customer ServiceBilingual CommunicationProblem SolvingTechnical Support
Publicado en CazVid - 20 may 2026
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