Experienced in customer service, account management, and sales with a strong focus on data protection and bilingual communication.
Delivered technical and non-technical support to clients across multiple roles.
Managed customer accounts, oversaw sensitive data, and handled fraud cases.
Performed electricity and gas sales, engaging with customers and closing deals.
Utilized bilingual skills in administrative and customer service roles.
BPO LABS S.A.S.
Technical support and customer service performance
S.G.S. COLOMBIA HOLDING S.A.S.
Customer service performance and processing of sensitive information, Handling data theft and fraud cases
NEARSHORE CALL CENTER S.A.S
Electricity and gas sales
GRUPO BAGON S.A.S
Systems technician
Bchelor
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