Adriana - Customer Service and Sales Professional with diverse experience

Managua, Managua Department, Nicaraguaen

Assisted customers as a Soft Sales Agent at Accedo Technologies, focusing on customer service and sales.

Served as a Customer Service Cashier Brand Instructor at Ron Flor de Caña, gaining experience in retail and customer engagement.

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Resumen

Experienced in customer support, sales, and retail operations with a focus on problem resolution and proactive service.

Logros Clave

Developed strong problem resolution, proactivity, and creativity skills across customer-facing roles.

Habilidades

Customer ServiceIntermediate

Provided assistance and support to customers, ensuring service quality and satisfaction.

SalesIntermediate

Engaged clients to promote products and improve sales performance at Accedo Technologies.

Problem ResolutionIntermediate

Resolved customer issues effectively, maintaining positive relationships.

CreativityBeginner

Applied creative thinking to enhance customer interactions and service approaches.

Pressure HandlingIntermediate

Experiencia

SOFT SALES AGENT

ACCEDO TECHNOLOGIES

2023 - 2024

CUSTOMER SERVICE, SALES

CUSTOMER SERVICE CASHIER BRAND INSTRUCTOR

RON FLOR DE CAÑA COMPANY

2024

Educacion

KEISER UNIVERSITY

COMMUNICATIVE ENGLISH

Completed 2018

CENTRO AMERICAN UNIVERSITY (UCA)

INDUSTRIAL ENGINEERING

Completed to today

NATIONAL TECHNOLOGICAL INSTITUTE

ADVANCED EXCEL

E4CC ACADEMY

ENGLISH FOR CALLCENTER

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