Motivated tech support professional with a background in software development, experience in customer understanding, and own technical equipment seeking to grow in remote support and customer service.
Provided technical assistance and troubleshooting, leveraging a background in software development.
Engaged with clients to understand and address their needs, focusing on communication and problem-solving.
Applied technical knowledge from an associate degree in software development and internships.
Aiming to improve English skills for better client interaction and support efficiency.
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Owns equipment and actively seeks growth opportunities in remote tech support.