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Adriel
Remote Tech Support Agent with Customer Service and Tech Background
Video resume
Contacto
Competencias
Provided technical assistance and troubleshooting, leveraging a background in software development.
Engaged with clients to understand and address their needs, focusing on communication and problem-solving.
Applied technical knowledge from an associate degree in software development and internships.
Aiming to improve English skills for better client interaction and support efficiency.
Owns equipment and actively seeks growth opportunities in remote tech support.
Resumen
Motivated tech support professional with a background in software development, experience in customer understanding, and own technical equipment seeking to grow in remote support and customer service.
Logros Clave
- Possesses a background in software development and completed internships, demonstrating practical technical skills.
- Has personal experience with customer interaction through understanding and addressing people's needs.
- Owns technical equipment, indicating readiness for remote support roles.