akendoba - Business analyst

Demonstrated experience with Requirements Elicitation.

Demonstrated experience with Process Mapping.

Demonstrated experience with Gap Analysis.

Demonstrated experience with Business Requirements Documentation.

Demonstrated experience with User Acceptance Testing.

Supported requirements elicitation and documentation activities, working with business stakeholders to capture functional and non-functional needs and translate them into clear, actionable specifications.. Contributed to process mapping and gap analysis work, helping to identify current-state inefficiencies and document future-state process improvements.. Assisted in maintaining requirements documentation and traceability throughout the delivery lifecycle, supporting alignment between business needs and delivered solutions.. Participated in Agile ceremonies and backlog activities, supporting the development and refinement of user stories and acceptance criteria.. Began applying generative AI tools to support drafting of documentation and analysis tasks, improving efficiency while maintaining accuracy through careful review.

Engaged a wide range of stakeholders and donors to understand their motivations and priorities, applying strong needs-assessment and active-listening skills directly transferable to requirements elicitation.. Coordinated fundraising campaigns from planning through to execution, managing competing priorities and communicating progress clearly to internal teams and external partners.. Prepared and presented reports on campaign outcomes and donor engagement to internal stakeholders, translating field data into clear, actionable summaries for non-technical audiences.. Built and maintained long-term relationships with donors and community partners, developing strong stakeholder management and influencing-without-authority skills.. Adapted communication style and approach across diverse stakeholder groups, a skill directly applicable to facilitating discovery conversations across varied business audiences.