A dedicated customer service agent with proven ability to manage emergency calls, support diverse populations, and collaborate effectively. Holds a Higher Certificate in Accounting Science and strong communication skills.
Skilled in conveying information clearly and empathetically in high-pressure situations.
Effective team player supporting cross-functional coordination and cooperative problem-solving.
Capable of prioritizing tasks efficiently in dynamic, time-sensitive environments.
Basic understanding of sales strategies with potential for further development.
Digicall SA
Working as an agent for the MTN 112 Emergency Line involved managing high-pressure situations, coordinating with emergency services, and supporting diverse populations.
Matric
Higher certificate in Accounting Science
Descubre otros profesionales con experiencia similar
