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Alan
Customer Service & Sales Professional with 5+ years of experience in telecommunications and travel
Video resume
Contacto
Competencias
Extensive experience in inbound and outbound support across telecommunications, travel, and retail industries.
Engaged in cross-selling and sales outreach, increasing client acquisition and revenue.
Coordinated employee schedules and managed daily operational tasks for service teams.
Created and managed social media campaigns on Facebook and Nextdoor to generate customer engagement and bookings.
Operated automated embroidery machinery in production environments.
Educacion
Resumen
Dedicated professional with over five years of experience in customer service, sales, and operations across telecommunications, embroidery production, and travel industries.
Logros Clave
- Managed inbound and outbound customer service calls, resulting in high customer satisfaction and retention at Prestige Housekeeping
- Developed and executed organic social media campaigns to increase client bookings
- Handled scheduling and performance monitoring for a team of 12 cleaners, ensuring timely service delivery