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Alberto
Educational and Customer Service Professional with 5+ years of experience
Contacto
Competencias
Delivered customer support and interpretation services via phone and video calls.
Managed classroom observations, provided feedback, and oversaw teacher performance.
Led teaching processes and conducted student diagnosis and assessment for grades 7-11.
Ensured payroll accuracy based on performance metrics and maintained teacher attendance records.
Educacion
Idiomas
Resumen
Versatile professional experienced in teaching, supervision, and customer service roles. Skilled in interpreting, classroom management, and administrative oversight.
Logros Clave
- Supervised payroll adjustments based on teachers' performance at World English Institute
- Led the teaching-learning process and student assessment from grades 7 to 11 at Escuela Bolivariana
- Provided accurate interpretation services in video and phone calls at Teleperformance
Experiencia
Interpreter
Providing customer service, Accurate interpretation in video and phone calls
Academic Supervisor
Ensuring payrolls had correct adjustments based on teachers’ performance, Keeping track of teachers' check-in and check-out time, Providing constant feedback based on classroom observations
Full-time Teacher
In charge of diagnosis, Leading the teaching-learning process, Assessment of students from 7th to 11th grade